Review: Radiance of the Seas


Departure:
It started early in the morning at 6.15am in the theater, first to get the passports back and then to Immigration, who came onboard for the foreigners; fast and easy. We spent the time until disembarkation for Platinum and Diamond-Members in the Cascade Dining-Room, and waited almost for 1 ˝ hours until our tag-colour was called to leave the ship to the terminal.
Our Luggage was complete but then the disaster began. Outside the terminal were long lines for the busses to the airport. Nobody knew which bus was for which terminal/airline. So many people, not enough busses, time was running by and our flight departure came closer and closer. Finally we could grab a seat in a bus and when arriving at the airport, the passengers had to take the luggage out of the bus by themselves, no good service.
Check-in at United Airlines counter went fast, but then the next disaster began. We had to wait in a very long line for our security check before we could reach the gates. It took us almost one hour so we thought our flight had departed without us. But we were lucky, the aircraft itself was delayed and so we caught our flight to Washington D.C. No free food on this 5 hour flight, we had to buy a salad or sandwich for $5, beverages were free.
The next delay awaited us when we arrived in Washington D.C. where we had to run, to reach the flight to London. They were about to close the doors to the gate, when we arrived. What a hurry with these long distances from gate to gate. A long flight to London, but without any problems but after arrival another 90 minutes from one gate to the other for the flight to Dusseldorf because of a change of terminals at London- Heathrow.
We´ll never fly via Heathrow again, that´s really horrible.
(Note of the assistant translator: Next time, take British Airways, dear Marita. Their terminal exchange is much better organised and smoother;-)
RCCL has made a mistake in their organization of disembarkation and departure. They did not ask the passengers, when their flights were leaving, like they did on other ships where they gave them the tags in accordance of the departure time. We were told, that people with a 1 pm flight were in the same group like people with a 8 pm flight. They only caught the plane, by leaving the ship earlier than called. RCCL must definitely re- organize the whole process.

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© 2010 by Marita & Uwe Oppermann. Design by Uwe Oppermann.